FAQ

Yes, we accept orders for various special events such as weddings, birthdays, and family gatherings. We offer customized cake designs according to the event theme and the best quality to ensure your special moment is memorable.

Ordering time depends on the cake complexity and customer request. Typically, we require a minimum of 3 business days for simple cakes and 7-10 business days for complex designs. We will confirm the exact timeline after order confirmation.

Yes, we provide gluten-free cakes and can adjust recipes to avoid other allergens upon request. However, please inform us in advance about any allergies to ensure we prepare accordingly.

You can place an order through our website, contact us via phone or WhatsApp, or visit our store in Cilacap. After confirmation, we will send you an invoice and delivery or pickup schedule.

Yes, we offer delivery services to nearby cities such as Banyumas, Purwokerto, and Kebumen. For deliveries outside these areas, please contact us to check the cost and availability.

We use insulated packaging and deliver within a short time frame to maintain freshness. For longer distances, we coordinate with reliable courier services to ensure the cake arrives in perfect condition.

Kami menggunakan kemasan berinsulasi dan mengirimkan kue dalam waktu singkat untuk menjaga kesegaran. Untuk jarak jauh, kami bekerja sama dengan kurir terpercaya agar kue tiba dalam kondisi sempurna.